Intimate Norwegian Jade Shore Excursions with Small Groups in Japan & Beyond

Yes. All of our shore excursions are carefully scheduled according to Norwegian Jade’s docking and departure times. Japan Shore Excursions guarantees timely return to the port, so you can explore with complete peace of mind.

Absolutely. We offer a variety of tour options, from relaxed sightseeing experiences to more active adventures. You can choose the excursion that best fits your travel style, physical comfort level, and group needs.

Our tours are typically offered in smaller groups, allowing for a more personal and flexible experience. You’ll enjoy local insights, less crowded stops, and often better value compared to cruise line pricing.

Your guide will be waiting for you just outside the cruise terminal with a clear welcome sign. We’ll provide detailed instructions and a map in your confirmation email to make things easy. Our team arrives early and wears a smile, you’ll be in caring, capable hands from the very first moment ashore.

Depends. We would deeply regret your decision to cancel your shore excursions; however we realize that there are many valid reasons that this can happen. In the event of cancellation we will refund any payment made to Japan Shore Excursions (less any cancellation fee that is applicable) within 14 days of our receipt of your written cancellation request.

The cancellation fee will be calculated as follows:

• More than 40 days prior to trip departure: 10% of the deposit paid is non-refundable. This will be saved for your next trip with us. The rest of the deposit paid will be refunded (bank fee levied by your end)
• 40 – 30 days prior to trip departure: 35% charged of the deposit paid
• 29 – 15 days: 50% charged of the deposit paid
• 14 – 10 day: 75% charged of total amount
• Less than 10 days or No show: 100% charged of total amount

After the trip has commenced, we are unable to refund any amount for unused services due to your willingness, early departure, late arrival, or missed days on tours.

No need to worry. We’ve got it handled. Our team monitors cruise’s real-time docking information and adjusts your tour departure accordingly. Plus, we always build in a buffer, so even if your ship docks slightly later than expected, you'll still enjoy a smooth, stress-free experience and get back to the ship on time, every time.

In case your cruise ship is unable to dock at ports or tender can’t discharge passengers, we will refund you Lunch (if any) and entrance fee. As for the guide and vehicle expenses, we will try our best to negotiate with our service providers to minimize the cancellation charge since we have arranged/sent them to the port to welcome you. We will advise you in specific details if this is case and get back to you with the refund amount at our soonest possible.